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Privacy Policy

Privacy Policy for Diamond Voices

Last Updated: October 2026

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At Diamond Voices ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data, in accordance with Belgian and European data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Belgian Act of 30 July 2018 on the Protection of Natural Persons with regard to the Processing of Personal Data.

 

This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit www.diamondvoices.org, participate in our projects, submit content, make donations, or interact with our community.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Diamond Voices is a cultural, musical, educational, and community-driven initiative dedicated to connecting people through music, podcasts, storytelling, collaboration, and intercultural dialogue.

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For privacy-related questions, please contact e-mail:  info@diamondvoices.org

2. Our Commitment to GDPR Compliance

Diamond Voices processes personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, Belgian Act of 30 July 2018 regarding the protection of natural persons with respect to the processing of personal data, Belgian Code of Economic Law, Belgian Electronic Communications legislation and any other applicable Belgian and European privacy regulations.

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We only process personal data when we have a valid legal basis, including:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests in operating and improving our services

  • Protection of vital interests where applicable

3. Information We Collect

We may collect the following categories of information:

Information You Provide

  • Full name

  • Email address

  • Telephone number

  • City and country of residence

  • Social media profiles you choose to share

  • Messages submitted through contact forms

  • Newsletter subscription details

Participation Information

If you participate in Diamond Voices projects, we may collect:

  • Podcast recordings

  • Audio and music submissions

  • Videos

  • Photographs

  • Testimonials

  • Interviews

  • Written content and contributions

  • Event registrations

  • Community participation information

Donation Information

When you make a donation, we may collect:

  • Donor name

  • Email address

  • Donation amount

  • Transaction reference number

  • Donation date

Payment card details are processed by secure third-party payment providers and are not stored by Diamond Voices.

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Referring websites

  • Cookie and analytics data

4. How We Use Your Information

We use personal information to:

  • Operate and maintain our website

  • Manage podcasts and creative projects

  • Respond to inquiries

  • Process donations

  • Communicate with supporters and participants

  • Send newsletters and updates where consent has been given

  • Promote community initiatives

  • Improve website performance and visitor experience

  • Ensure website security

  • Comply with legal obligations
     

We will only use your data for legitimate and transparent purposes.

5. Marketing Communications

We may send newsletters, project updates, event announcements, and other communications where:

  • You have provided consent; or

  • Belgian and European law otherwise permits such communications.
     

You may unsubscribe at any time by:


Withdrawal of consent will not affect processing that occurred before withdrawal.​

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6. Podcast, Music and Media Participation

Diamond Voices promotes cultural stories and artistic expression through podcasts, music, videos, interviews, blogs, and public campaigns.

If you voluntarily submit or participate in content, you understand and agree that such content may be published through:

  • The Diamond Voices website

  • Podcast platforms

  • Social media channels

  • Streaming services

  • Promotional materials

  • Press and media publications

  • Partner organizations
     

You retain ownership of your original content unless otherwise agreed in writing.

7. Sharing of Information

We do not sell personal data.

We may share information with trusted third parties only when necessary, including:

  • Hosting providers

  • Email service providers

  • Donation and payment processors

  • Analytics providers

  • Professional advisers

  • Government authorities when legally required
     

All service providers are expected to maintain appropriate security standards and confidentiality requirements.

8. International Data Transfers

Some service providers may be located outside the European Economic Area (EEA).

Where personal information is transferred internationally, Diamond Voices will take reasonable steps to ensure appropriate safeguards are in place in accordance with GDPR requirements.

9. Data Retention

We retain personal data only as long as reasonably necessary to:

  • Provide our services

  • Manage projects and participation

  • Maintain donation records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When personal information is no longer needed, it will be securely deleted or anonymized.

10. Your Rights Under GDPR

if you are located in the European Economic Area, you have the following rights:

Right of Access

You may request a copy of the personal data we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal data, subject to legal obligations.

Right to Restrict Processing

You may request that we temporarily limit the processing of your data.

Right to Object

You may object to certain forms of data processing.

Right to Data Portability

You may request a copy of your data in a structured, commonly used format.

Right to Withdraw Consent

Where processing relies on consent, you may withdraw that consent at any time.

Right to Lodge a Complaint

You may file a complaint with your local Data Protection Authority.
For Belgium:

Belgian Data Protection Authority (GBA/APD)

Drukpersstraat 35

1000 Brussels

Belgium

11. Cookies and Tracking Technologies

Diamond Voices may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Understand visitor behavior

  • Analyze website performance

  • Enhance the user experience

Where legally required, visitors will be asked to provide consent before non-essential cookies are activated. Additional details are available in our Cookie Policy.

12. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information against:

  • Unauthorized access

  • Loss

  • Theft

  • Alteration

  • Disclosure

  • Misuse

    These measures may include:

  • Secure hosting

  • Encryption technologies

  • Access controls

  • Security monitoring

  • Data minimization practices


While we take security seriously, no online system can guarantee absolute security.​​​​​​​​

13. Data Breach Notification

Diamond Voices takes the protection of personal data seriously and implements appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, loss, or destruction.


Despite these measures, no system can be completely secure. In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, Diamond Voices will take appropriate action in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Where required by law, we will:

  • Investigate the nature and scope of the breach.

  • Take immediate steps to contain and mitigate the impact of the breach.

  • Notify the relevant supervisory authority within the legally required timeframe.

  • Inform affected individuals without undue delay when the breach is likely to result in a high risk to their rights and freedoms.

  • Document the breach and the corrective measures taken.

Affected individuals may be provided with information regarding:

  • The nature of the breach.

  • The categories of data involved.

  • The likely consequences of the breach.

  • The measures taken or proposed to address the breach.

  • Recommended steps individuals may take to protect themselves.

Any questions regarding data security incidents or suspected unauthorized access to personal information should be reported immediately to e-mail:  info@diamondvoices.org

14. Children's Privacy

Diamond Voices does not knowingly collect personal information from children under the age of 18 without parental or guardian consent.

If we become aware that personal information from a child has been collected without proper authorization, we will take reasonable steps to remove such information.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.
Diamond Voices is not responsible for the privacy practices, security measures, or content of external websites. Users should review the privacy policies of those third parties before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological developments.Any updates will become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or the processing of your personal data, please contact:

Diamond Voices
Website: www.diamondvoices.org
Email: info@diamondvoices.org

By using Diamond Voices and participating in our community, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

Diamond Voices regularly reviews its privacy, security, and data protection practices to help ensure ongoing compliance with GDPR and other applicable data protection laws.

Right to Object

You have the right to object to the processing of your personal data where such processing is based on our legitimate interests or is carried out for direct marketing purposes. Upon receiving your objection, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where processing is required for the establishment, exercise, or defense of legal claims.

Submit a Data Processing Objection Request:

To exercise your Right to Object under GDPR, please contact us at e-mail: info@diamondvoices.org
with details of your request.

We will review and respond within the timeframes required by applicable data protection laws.

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